Frequently asked questions
How long does it take for me to receive my order?
Please allow 1-2 business days to prepare your order for delivery. Delivery time once the order has been shipped will depend on the shipping speed chosen at chekout.
What is your return and exchange policy?
Please look through our Terms of Service for our shipping, return, exchange, and privacy policies.
You can change your saved shipping address on your account page. If you do not have an account, please make sure to type in the correct address when you check out.
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How do I track the status of my order?
You will recieve tracking for your order once it has been shipped out to the email you submitted at check out. You can also see tracking on your account page.
How do I receive customer support?
You can fill out the form below, email us, or call us during working hours. You are also welcome to message us on our Social Media Platforms linked in our footer.
What do I do if I entered an incorrect shipping address?
Email or call us immediately to let us know about the incorrect address. As long as your order has not been shipped, we can change your delivery address with ease.
Do you ship to my state?
We do not ship to Arkansas, Hawaii, Idaho, Minnesota, Oregon, Tennessee, Rhode Island, or Vermont.
Will my items come in one package?
We do our best to ship all orders in one package. If your order is too large, it may be sent in multiple packages.